The heart space
terms & conditions
privacy policy
Membership terms
Eligibility
Membership Commitment & Payment
Sessions & Access
Conduct & Community Guidelines
Disclaimer
The Heart Space is a therapeutic membership program but does not replace one-on-one therapy or crisis support.
Participation is voluntary, and you are responsible for your own wellbeing and choices within and outside of the sessions.
If at any time Katie feels this membership is no longer appropriate for your needs, she may recommend pausing or discontinuing your membership and, if helpful, refer you back to one-on-one support.
- The Heart Space is an exclusive membership space for women who have previously worked with Katie in one-on-one sessions.
- Katie reserves the right to determine who is ready to participate in this group membership, based on where you are in your healing journey and whether this phase of support is appropriate for you at this time.
Membership Commitment & Payment
- Membership is $159 AUD per month (founding rate, honoured for as long as you remain a member).
- Membership requires an initial 6-month commitment. After this period, your membership will continue on a month-to-month basis unless you choose to cancel.
- Payments are processed monthly in advance.
- Membership fees are non-refundable except where required by law.
Sessions & Access
- Members will receive access to live sessions as outlined in the membership schedule.
- If you are unable to attend live, session replays will be available for you to watch anytime.
- Membership also includes access to a private Facebook group for ongoing connection and support.
- Katie reserves the right to make reasonable changes to session times, themes, or delivery format, and members will be notified in advance where possible.
Conduct & Community Guidelines
- The Heart Space is a supportive and respectful environment. Members are expected to conduct themselves with kindness and integrity at all times.
- Sharing or discussing another member’s personal experiences outside of the group is strictly prohibited. Confidentiality is central to the integrity of this space.
- Any behaviour that disrupts the safety or wellbeing of the group may result in suspension or termination of membership at Katie’s discretion.
Disclaimer
The Heart Space is a therapeutic membership program but does not replace one-on-one therapy or crisis support.
Participation is voluntary, and you are responsible for your own wellbeing and choices within and outside of the sessions.
If at any time Katie feels this membership is no longer appropriate for your needs, she may recommend pausing or discontinuing your membership and, if helpful, refer you back to one-on-one support.
Privacy policy
Personal Information
When you join The Heart Space, your personal information (such as name, email, payment details) will be collected for the purpose of administering your membership.
This information will be stored securely and will not be shared with third parties, except as required by law or with your explicit consent.
Confidentiality
All live sessions and group interactions are confidential. Katie will not share the details of your participation outside the group.
Members are equally expected to uphold confidentiality — you may not disclose the identities, personal stories, or details of other members outside of The Heart Space.
Recordings
Live sessions are recorded for replay purposes and stored securely. These recordings are for members only and must not be downloaded, shared, or distributed.
Use of the Facebook Group
The private Facebook group is an optional part of the membership. Participation is voluntary and subject to Facebook’s own terms of service and privacy policies.
While Katie will moderate the group to the best of her ability, please be mindful of your own privacy and only share what feels comfortable.
Your Rights
You may request access to or correction of your personal information at any time by contacting Katie directly.
You may cancel your membership after the initial 6-month commitment period by providing written notice before your next billing cycle.
Disclaimer
The Heart Space provides community-based support and learning. It is not therapy and does not replace one-to-one professional mental health treatment.
If you find yourself in significant distress or needing more personalised support, please reach out to Katie. She can guide you toward one-to-one therapy with her (where appropriate) or help refer you to another suitable healthcare professional or support service.
Respectful Participation
Members agree to participate respectfully, refrain from harmful or disruptive behaviour, and honour the supportive purpose of the community. Katie reserves the right to remove any member who breaches these expectations.
Technology & Access
Members are responsible for ensuring they have the technology and internet access required to participate in sessions and access recordings.
Payments & Refunds
Membership fees are non-refundable once paid, including where sessions are missed. If a member wishes to cancel after the initial 6-month period, written notice must be given prior to the next billing cycle to avoid being charged.
Program Changes
Katie reserves the right to make reasonable changes to session times, formats, or platforms as required. Members will be notified of any such changes in advance.
Agreement
By registering for The Heart Space, you acknowledge that you have read, understood, and agree to these Terms & Conditions and Privacy Policy.
When you join The Heart Space, your personal information (such as name, email, payment details) will be collected for the purpose of administering your membership.
This information will be stored securely and will not be shared with third parties, except as required by law or with your explicit consent.
Confidentiality
All live sessions and group interactions are confidential. Katie will not share the details of your participation outside the group.
Members are equally expected to uphold confidentiality — you may not disclose the identities, personal stories, or details of other members outside of The Heart Space.
Recordings
Live sessions are recorded for replay purposes and stored securely. These recordings are for members only and must not be downloaded, shared, or distributed.
Use of the Facebook Group
The private Facebook group is an optional part of the membership. Participation is voluntary and subject to Facebook’s own terms of service and privacy policies.
While Katie will moderate the group to the best of her ability, please be mindful of your own privacy and only share what feels comfortable.
Your Rights
You may request access to or correction of your personal information at any time by contacting Katie directly.
You may cancel your membership after the initial 6-month commitment period by providing written notice before your next billing cycle.
Disclaimer
The Heart Space provides community-based support and learning. It is not therapy and does not replace one-to-one professional mental health treatment.
If you find yourself in significant distress or needing more personalised support, please reach out to Katie. She can guide you toward one-to-one therapy with her (where appropriate) or help refer you to another suitable healthcare professional or support service.
Respectful Participation
Members agree to participate respectfully, refrain from harmful or disruptive behaviour, and honour the supportive purpose of the community. Katie reserves the right to remove any member who breaches these expectations.
Technology & Access
Members are responsible for ensuring they have the technology and internet access required to participate in sessions and access recordings.
Payments & Refunds
Membership fees are non-refundable once paid, including where sessions are missed. If a member wishes to cancel after the initial 6-month period, written notice must be given prior to the next billing cycle to avoid being charged.
Program Changes
Katie reserves the right to make reasonable changes to session times, formats, or platforms as required. Members will be notified of any such changes in advance.
Agreement
By registering for The Heart Space, you acknowledge that you have read, understood, and agree to these Terms & Conditions and Privacy Policy.
